Trident Wins Vanty Award

Trident Management’s groundbreaking use of Vantaca System’s suite of communication tools generated a Welcome Letter workflow that elevates and simplifies board member experience.

Trident Management, Miami’s choice of property and community association management, was pleased to be awarded the 2023 Vanty Award at the 2023 Vantaca Vision conference for their unique use of Vantaca’s communication workflows. Presented by Vantaca Systems, a leader in community association management software, the Vanty Award recognizes Vantaca clients who, “exemplify excellence … and whose contributions are reshaping the future of community management.”

In early 2023, Trident Management made the switch to Vantaca Systems, a leading provider to the Community Association Management (CAM) industry offering robust communication, accounting, and community management technology. 

Jason Schoenholtz, co-founder of Trident Management, said of the partnership, “We’re always looking for new ways to deliver the best service possible—whether it’s through technological innovation or an unexpected approach.” The team at Trident sought to leverage the platform’s comprehensive suite of features to create a better technology experience for their clients

To do this, they transformed the standard Welcome Letter, a message sent to users via both email and traditional mail, by creating a series of automated emails containing helpful infographics and tutorial videos that explain the technology to new users. This gives new homeowners and board members the tools they need to properly leverage features that often confuse non-technical users, ensuring success in their communities and in their homes. This enhancement to the process sets Trident apart from other management companies in the area by streamlining onboarding for new homeowners.

“We’ve dedicated ourselves to being at the forefront of service, technology, and the industry to ensure our clients are getting the care that best meets their needs,” said Schoenholtz. “We want to make an impact on those around us—whether it’s through our innovative technology or our passion for success.”

The Trident team continues to seek out new innovations that will elevate the experience of community association living for their homeowners and board members, present and future.

About Trident Management

Founded by a trio of real estate and property management experts, Miami-based Trident Management has over 50 years of combined real estate and property management experience. Trident’s team of community association management (CAM) experts are dedicated to providing leading services and exceptional support, both in person and through cutting-edge technology. To learn more about how Trident Management serves the Greater Miami area, visit their website at https://tridentmiami.com/.